IT Tech Direct
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Headquartered in Annapolis, MD, IT Tech Direct has been providing innovative operational and engineering support solutions to federal government and commercial customers since our inception in 2005.

Our corporate vision and mission is based on a core set of values, referred to as the company’s Prisms, which help guide our decision making, customer interactions and employee recruiting and retention. Adherence to these Prisms at all levels of the company has fostered a collaborative environment that is focused on analyzing each of our customer’s mission objectives to develop and provide a unique blend of services and solutions tailored to meet their unique requirements. Employees are challenged and encouraged to be innovative, proactive and customer focused and they are provided with the tools and training they need to meet this challenge.

Our Prisms have provided a foundation that has allowed our company to expand into new markets and grow our business while continuing to focus on our mission of providing each customer with exceptional, cost effective and best value technical and programmatic support in a rapidly changing Information Technology and Telecommunications environments.

OUR PRISMS

RESPECT

Value the feelings, wishes, rights, and traditions of those in which we interact

SEEK TO UNDERSTAND, BEFORE YOU SEEK TO BE UNDERSTOOD

Actively listen with the intent to understand as opposed to reply

BE END-ZONE DRIVEN

Start from the desired solution and work backwards to develop and execute the plan

CHARACTER

Hold ourselves accountable and be responsible for our actions

UNQUENCHABLE DESIRE TO BE THE BEST

Have a passion for knowledge and perform at optimum levels

SUCCESS IS IN THE HIRE, GROWTH IS IN THE TRAINING

Hire employees based on character and integrity then provide them with the tools and knowledge they need be successful

RESPONSIVNESS

Unless defined upfront, our response is due immediately 

LOOK THROUGH THE CUSTOMER’S, CO-WORKER’S, EMPLOYEE’S EYES FIRST

How will the individual be impacted by my decision?

LOOK BACK ON OUR ACTIONS OF YESTERDAY TO IMPROVE TOMORROWS PERFORMANCE

Learn from our mistakes and our successes to improve future solutions

Improving Customer Service Expectations Nationwide

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Operations Offices

2014 Renard Ct
Suite G
Annapolis, MD 21401

(443) 926 6041
info@ittechdirect.net

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