The IT Tech Direct Program and Project Management Office team is built on the foundation of PMI PMBOK and best practices. Our program management professionals (PMP) build on proven successes in adapting the PMI framework with other practices and methodologies such as, Agile Scrum, DevOps, ITIL, and Six Sigma. Utilizing lessons learned and successes from these experiences we are able to tailor our approach based on customer, project and requirements to navigate from project initiation to project close-out. Key elements of our program management is the attention and artifacts utilized in the following areas.