IT Tech Direct recognizes the integral role that Maintenance, Repair and Operations (MRO) and Supply Chain management play in the provision of Integrated Logistics Support. Our team has significant experience helping our customers define repair levels and repair times and in identifying the facilities and manpower that will be necessary to meet operational goals. IT Tech Direct also provides a number of supply chain services aimed at helping our customers optimize resources and manage their inventories. Our team consistently works with our customers onsite at their locations and in our Service Delivery depot to perform life cycle management analyses and help solve supply chain problems and improve efficiency.
Core Competencies Include:
• Service use & maintenance data collection
• Root cause analysis of in-service issues
• Spares inventory planning & management
• Obsolescence management
• Depot & Warehousing support
• Provisioning/Re-provisioning Requirements
• Develop & validate logistics documentation
• Monitor, verify & validate support requirements
• Forecasting parts and service demands
• Supply chain analysis & support
• System staging & distribution
• Operational/Supportability Analysis
Current and Past Performance Includes:
• Providing Warehouse Management and Supply chain support logistics support onsite at the CBP Hi-Tech facility which serves as a
central point for maintenance of subscriber units, infrastructure equipment and asset disposition
• Developed and implemented a maintenance plan to maintain critical Land Mobile Radio (LMR) infrastructure assets at over four-
hundred (400) airports
• Review the design installation of communications systems at multiple DHS sites and provide recommendations to resolve, repair,
and upgrade the communications system for future sustainability.